Privacy Policy
This Privacy Policy ("Policy") applies to odysseylodge.com and Odyssey Lodge ("Company") and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include odysseylodge.com. The Company's website exists to provide information about the lodge’s services, amenities, and offerings. It enables users to make reservations, explore available accommodations, and access details regarding activities, dining, wellness services, and outdoor experiences. The website also serves as a platform for communicating with prospective and current guests, as well as processing inquiries. By using the Company website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your: email address, phone number
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
Tracking User Behavior
The Company may keep track of the websites and pages our users visit within the Company, in order to determine what Company services are the most popular. This data is used to deliver customized content and advertising within the Company to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company's website.
Use of Cookies
The Company's website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company's pages, or register with Company's site or services, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company's features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company's services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose: SSL Protocol.
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions outlined below, upon receipt of a verifiable request from you, we will:
Delete your personal information from our records.
Direct any service providers to delete your personal information from their records.
Please note: We may not be able to comply with requests to delete your personal information if it is necessary for us to:
Complete the transaction for which the personal information was collected, fulfill terms of a warranty or product recall in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship, or otherwise perform a contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activity.
Debug to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their right to free speech, or exercise another right provided by law.
Comply with the California Electronic Communications Privacy Act.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that complies with all applicable ethics and privacy laws, where deletion of the information would likely render the research impossible or seriously impaired, provided we have obtained your informed consent.
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
Comply with an existing legal obligation.
Use your personal information internally in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
Email Communications
From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by contacting us at concierge@odysseylodge.com.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
SMS Terms and Conditions
Information obtained as part of the SMS consent process will not be shared with third parties.
Types of Messages You May Receive
Customers and Guests:
Updates on your orders, reservations, and exclusive offers, as well as notifications regarding events, promotions, or other information relevant to your experience with Odyssey Lodge.Job Applicants:
Updates about your application status, interview schedules, onboarding materials, and other employment-related communications.
Standard Messaging Disclosures
Messaging frequency may vary based on your interactions and preferences.
Message and data rates may apply, as determined by your mobile carrier.
You can opt out of receiving text messages at any time by replying "STOP" to any message.
For assistance, reply "HELP" to any message or visit our Privacy Policy and Terms of Service.
Opt Out and Support
You can opt out of SMS communications at any time by replying “STOP” to any message. You will receive a confirmation message that you have been unsubscribed.
For assistance, reply “HELP” to any message or contact us at concierge@odysseylodge.com or 907-505-8007.
Contact Us
If you have any questions about our privacy practices, please contact us at concierge@odysseylodge.com.
Changes to This Statement
The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our Odyssey Lodge, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at: Odyssey Lodge concierge@odysseylodge.com